Returns and Exchanges

At Dressed to Deliver, we take great pride in our reputation for high quality and excellent value and we stand behind every one of our designs. If you are not 100% satisfied with your purchase, you can return your order to Dressed to Deliver for a refund or exchange within our 30-day return policy.  Here's what to do:
  • Please contact us at info@dressedtodeliver.com and let us know the reason for your refund or exchange. We will then provide you with our return shipping address. All returned merchandise must be in the condition you received them with the tags on. 

FOR Exchanges:
please include:

-order number 

-size you require

-name and shipping address

-please use USPS and indicate it is a warranty return so and no duty will be charged (should you use a different method of shipping and duty is charge this will be your responsibility)

*a new gown will be shipped out free of charge*

FOR a Refund:

 please include:

-order number

-name and shipping address

- reason for the refund

-please use USPS and indicate it is a warranty return so and no duty will be charged (should you use a different method of shipping and duty is charge this will be your responsibility)

*once the gown has been received you will receive a refund for the gown*

RECOMMENDATION: We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.  We also recommend you insure your shipment as we cannot be responsible for lost or missing packages that we did not ship ourselves. Shipping charges are not refundable. We do not accept COD deliveries.


If you have any questions or require additional assistance please contact us at info@dressedtodeliver.com or call us 9am - 5pm EST at 519-546-6510.